Shipping and delivery are our only current methods for sending orders year-round. Pickup may be offered during spring/summer months. If this option becomes readily available, we’ll update the pickup/delivery options on our website and checkout page.

*Note: Pick-up orders are pre-paid in advance, reserved for customers who have already placed orders. Products are not sold on-location.

Our products are made fresh for every order - baked and packed the same day of shipping/delivery.

For shipping, we use UPS and USPS for order fulfillment, their standard timeframe is between 2-3 business days, but for local shipments products, we’ve found that products are often delivered 1 business day after its shipped. Shipping orders are usually processed on Thurscay, and should arrive between Friday or Saturday.

For delivery, you should expect your product the same day it is packed and shipped. We send out delivery orders on Saturday. Delivery orders are fulfilled through DoorDash and Uber so it arrives the same day it’s pickup up.

Yes! We offer event trays in quantities of 50 cookies (small tray) and 75 cookies (large tray). For events, we ask that you contact us directly and at least 2 weeks in advance for ordering.

Our products may contain wheat, eggs, milk, soy, tree nuts, (depending on flavors) and are processed on shared equipment with products containing wheat, milk, eggs, soy, peanuts, sesame, shellfish, fish, and tree nuts.

We have limited stock available for our online store that ensures we can make fresh product every week for customers.

Our online store is restocked every Thursday at 12pm.

Yes, you can cancel your order within 24 hours of shipping. Orders ship on Thursday of each week, any order cancellation request must be sent by end of day Wednesday. Simply send us an email at hello@thecupcakegirlshop.com with the subject line 'Order Cancellation.

Please note, orders already processed for shipping cannot be cancelled.

Yes we offer shipping and delivery (delivery within 10 miles of Southeast Detroit), but we currently only ship and deliver in Michigan.

Shipping and delivery are our only current methods for sending orders year-round. Pickup may be offered during spring/summer months. If this option becomes readily available, we’ll update the pickup/delivery options on our website and checkout page.

*Note: Pick-up orders are pre-paid in advance, reserved for customers who have already placed orders. Products are not sold on-location.

You can cancel your order within 24 hours of shipping. Orders ship on Thursday of each week, any order cancellation request must be sent by end of day Wednesday. Simply send us an email at hello@thecupcakegirlshop.com with the subject line 'Order Cancellation.

Please note, orders already processed for shipping cannot be cancelled or refunded.

Due to the nature of our products, which cannot be resold on delivery, we generally do not offer refunds on our products.

For any missed items or incorrect orders, send us an email at hello@thecupcakegirlshop.com with a photo of your order, and your order confirmation for us to correct any missed items/orders.